Contact information

Contact Us | Dear Kora

We’re always happy to hear from you 💛

At Dear Kora, we care deeply about every parent and every little dreamer.
Whether you have a question about your order, need help choosing the right size, or just want to share your feedback — our team is here to help.

📧 Email Support

dearkora@ecolodao.com
We aim to respond to all inquiries within 2–3 business days.

🕓 Customer Service Hours

Monday – Friday
9:00 AM – 6:00 PM (SGT)

💬 Common Topics

  • Order & Shipping inquiries

  • Size recommendations for sleep sacks

  • Returns or exchanges within 30 days

  • Wholesale or partnership requests

❤️ We’re Here for You

Every message matters to us.
Thank you for trusting Dear Kora to be part of your baby’s peaceful nights.